Any sector
Reception and booking voice agent
A phone line that answers on the first ring and finishes the booking.
Proof of concept
Internal knowledge assistant
Policies, manuals and past tickets live across drives, inboxes and old systems. New staff ask a colleague instead of searching, and the same question gets answered fifty times.
What we built
- A retrieval layer built over the company documents, with access rules respected per team
- Answers written in plain language with the source document and passage quoted underneath
- A refusal path so the assistant says it does not know rather than guessing
- An evaluation set of real questions so accuracy is measured rather than assumed
- A pipeline that keeps the index current as documents change
What came out of it
Staff got answers in seconds with the source visible, which meant they could check the assistant rather than trust it blindly.
Services behind it
Related proof of concept work
See the whole libraryAny sector
Document processing for unstructured files
PDFs, scans and handwritten notes turned into clean structured records.
Any sector
Invoice and purchase order matching
Supplier documents read, matched and reconciled before anyone opens the inbox.